 |
What programs and files do you accept? |
|
What do the codes '4/0', '4/1', and '4/4' signify?
|
|
How can I reach PrintXpress with any questions or comments I may have? |
|
What is your turn around time? |
|
Can I pay extra for rush jobs? |
|
Are there any special policies on custom orders? |
|
How are returns handled? |
|
Will you sell my personal information to other companies our sources? |
| |
|
What programs do you accept? |
| |
We accept Mac and PC Files. We accept files in Quark Xpress, PageMaker, Photoshop, Illustrator, InDesign, Corel Draw, and Freehand. Our preferred format is Adobe PDF files saved for high-quality press output; contact us for details. We'd be glad to walk you through the process to ensure the best output of your job. |
 |
| |
|
What do the codes '4/0', '4/1', and '4/4' signify? |
| |
These figures refer to the number of colors printing on the front side and on the back side. For instance, '4/1' indicates a print of four colors (full) on the front, with black print on the back. '4/0' is full front side color with a blank back side, while '4/4' indicates full color printing on both sides.
|
| |
| |
|
How can I reach PrintXpress with any questions or comments I may have?
|
| |
We are able to achieve at 1 767 449 2580, Monday to Friday between the hours of 8 am and 5 pm Eastern Standard Time. Or send an email with your questions any time to info@2printxpress.com. |
| |
| |
|
What is your turn around time? |
| |
The printing process usually takes between 5 and 7 business days.
|
| |
| |
|
Can I pay extra for rush jobs? |
| |
Sure. At PrintXpress, we understand that certain jobs and situations call for immediate service. Each week we have a limited number of rush jobs that we are able to achieve. Please contact our Customer Service Department at 1 767 449 2580 with any questions about this, or any other aspect of our service. |
|
| |
|
Are there any special policies on custom orders? |
| |
Please contact our Customer Service Department at 1 767 449 2580 for your special requests and custom orders. |
| |
| |
|
How are returns handled? |
| |
We're sure that you will be satisfied with our product, so returns are allowed only on a case-by-case basis. Please contact our Customer Service Department at during business hours so we can handle your request. However, if a return is granted, you must return, unused, every single sheet, or item, that was sent to you. We appreciate your adherence and acceptance of these conditions. |
| |
| |
|
Will you sell my personal information to other companies our sources?
|
| |
Absolutely not. Any personal or business-related information you provide for us will be used only for the purposes of doing our job. Under no circumstances will any of your information be sold or used for any other purpose. |
| |
| |
